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Practice Management

Suzanne Ashworth

Suzanne is in charge of the day to day running of the Practice and is pleased to help with any queries or problems you may have. Suggestions, compliments and complaints should also be directed to Suzanne or Mandy, Assistant Practice Manager on 01403 759604, alternatively email suzanneashworth@nhs.net or mandy.mcdermott@nhs.net 

Reception

Our Reception Manager is Jan Smithers. She leads our reception team who are fully trained at signposting patients to the most appropriate person. Anything you tell them will be treated in absolute confidence. Please help them to help you.

If you need to speak to them in confidence at the reception desk, please ask and they can see you in a private room next to reception. If you have difficulty with any form of communication due to a learning disability, sensory loss or impairment please let them know.

They can also arrange for a translation service to help with your care if required.

If you are partially sighted or registered blind we can have items converted into Braille, or if you would like a sign language interpreter this can also be arranged.

Secretaries

Sheri Parkes

Tel: 01403 759605

Cheryl Summers

Tel: 01403 759615

Our medical secretaries provide general secretarial support to the practice. They also arrange hospital referral appointments and liaise between the hospital consultants and your doctors. If you have any queries regarding hospital your referral or admission please contact them, pick up a leaflet in reception or contact the Patient Choice Navigator Team 01903 708670.

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