Designed specifically for our patients aged 15 to 25 years old. Our aim is to provide you with a safe, easy to understand and confidential environment.
All consultations are in the STRICTEST OF CONFIDENCE. We will not discuss anything with anyone else without your consent. (There may be a very rare occasion when it is necessary to share information if we feel you or someone else is at risk of serious harm, but we would try and discuss this with you first).
Our reception staff and dispensary team are fully trained in patient confidentiality. They are not allowed to disclose any information about you, even the fact that they have spoken to you or seen you in the waiting room with anyone else.
If you are over 16 years of age you can register to use SystmOnline, which is our secure online service. (You need to register in person at our reception and bring photo i.d). This allows you to book, cancel or view any appointments and order any repeat medication. This online service is available 24 hours a day 7 days a week.
If you would like to help improve the services we offer to 15-25 year olds registered with our practice why not become part of our young patients participation group. e-mail Loxwood.firstname.lastname@example.org to sign-up
Mental health problems are very common; especially during times of stress. Loxwood Medical Practice is here to help if you feel things are becoming too much. We are available from 8am to 6.30pm Monday to Friday for face-to-face or telephone appointments.
How do I get help?
If you are having a mental health crisis click here
Sussex Mental Healthline: 0300 5000 101
Book an appointment with your GP here. If you are worried about speaking to your GP, or not sure what you would say, have a look at DocReady for some help getting the most out of your appointment
Help is also available through school and college support services and YouthHub @Horsham. The professionals here or your GP may be able to refer you to Youth Emotional Support (YES). This is an excellent service forming part of the West Sussex Child and Adolescent Mental Health Service (CAMHS).
Find out about YES here or visit their Facebook page
Could your parents help? It is often hard for parents to know what they can say or do that would make you feel better. The most important thing is to start talking so that people know how you are feeling. It might be useful to show your parents this:
What about going online?
See the selection of sites recommended by the NHS here
Sign up to Kooth for online support
Headspace offers mindfulness and meditation apps to improve your wellbeing
Young minds has a range of resources to give you a boost
WYSA can help manage your mood when no-one else is available
Are you struggling with thoughts of self-harm? The Calm app can help you gain control
The nearest sexual health clinics are located in Guildford and Horsham. They provide free and confidential advice on contraception, sexual health, testing for sexually transmitted infections and help in the event of an unplanned pregnancy or emergency contraception.
Surrey Sexual Health Advice 020 3317 5252
Sexual Health West Sussex 0845 111 3546
We also provide confidential support for the above problems at Loxwood Medical Practice. Please contact reception if you would like to book an appointment or a telephone call with one of our team.
Did you know?
· Contraceptive prescriptions are FREE on the NHS
· You can join the c-card scheme to get FREE condoms and chlamydia testing at venues across West Sussex and Surrey
· You may be able to have FREE testing for sexually transmitted infections anonymously by post. Click here for more details
Do you still have questions about contraception or sexual health?
Take a look at
West Sussex county Council are running a survey on the provision of sexual health services within the local area. They would appreciate any feedback you can provide them. Here is a link to their survey.
We can offer you friendly, confidential advice on any subject related to drugs, but normally we would like to refer you to a more specialist team. www.talktofrank.com is full of information about what drugs are, dealing with pressures from your mates, looking after yourself and what to do if things go wrong and where to get help.
Drug and alcohol support in West Sussex is provided by Change, Grow, Live. This charity has been set up to help you beat your addiction. You can refer yourself to this service or make an appointment to discuss with your GP.
e-mail: WestSussex.email@example.com or call: 0300 303 8677
If you would like help to quit smoking ask for an appointment with one of our nurses, who can give you tips and support. Our waiting room has a number of leaflets to help as well.
There are many different ways to help you give up smoking including tablets, patches, vaping and psychological support
You are around 4 times more likely to be successful in your attempt to quit if you see a professional, such as one of our practice nurses, for support
Alternatively there are a number of other organisations such as NHS Smoke Free 0300 123 1044 or visit
Do you look after someone? Do you have no time for friends and study? Are you feeling under pressure and worried? We can support you in your caring role. Come and tell us you are a carer, we will make a note on your medical record as this may entitle you to more services and benefits.
If you live in Surrey you can also contact Surrey Young Carers on 01483 568269 or
West Sussex Young Carers is an organisation run by West Sussex County Council for people aged 5-18. Ask an adult to refer you or call them on 01903 270300, or follow the link below
If you live in West Sussex are aged 18-25 you may find more help from ‘Shine’ who are part of Carers Support West Sussex. They can be contacted on 0300 028 8888 or email firstname.lastname@example.org
Young adults newsletter first edition
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