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IMPORTANT ANNOUNCEMENT- If you require advice please make a request via eConsult. Click the banner on our home page to ask about a health problem for you or your child.  You can also use this to ask our administrative team a question.

The government have announced that people aged between 50 and 64 years old (who are not in a clinical at-risk group) will be offered a free flu vaccination this year. We have a list of all patients aged 50 to 64 we will invite you directly by text or email soon, or please look at our website for information on when these clinics will be held. We ask all patients aged 50 to 64 year’s old not to call us at this stage.
We would like to reassure everyone that getting the flu vaccine is safe during the lockdown, and there is plenty of time for everyone eligible to book and get their flu jab. Some people aged 50 to 64 years old are entitled to a flu jab sooner:
• If you are aged 50 to 64 and are in a clinical at risk group which is eligible for the flu vaccination, for example you have a health condition which puts you at risk
• Anyone of any age, including those between 50-64, who is a household member or a carer of a shielded patient.

Our administrative team and clinicians are receiving a large number of queries regarding hospital appointments, and requests to expedite them. The NHS is under unprecedented strain at the moment due to the Coronavirus pandemic.  Waits for routine appointments are likely to be extremely long as hospitals try to catch up with almost 6 months of routine work which could not be undertaken.

Please do not ask to speak to our clinicians or administrators about a referral that has already been made, because this is often out of our control.  We ask that you consider the following:

1. If you want to be given a better idea of when your appointment might go ahead or check that a referral has been received please call the West Sussex Referrals Co-ordinator on 01903 708670.  They are not able to expedite your appointment but can give a better idea of timescales.

2. Your referral letter will already have been reviewed by a consultant and prioritised against all the other patients who need to be seen.  Unless there has been a significant change in your symptoms a letter from us is not going to change your clinical priority.

3. We are unable to request that hospital doctors offer you face-to-face appointments rather than telephone calls.  Every face-to-face appointment increases the risk of Covid-19 transmission, and requires the use of PPE and extensive cleaning of facilities.  This is why it has been restricted in hospital and general practice.

4. Please remember that if you are being asked to wait it is because someone else needs an appointment before you to treat a more URGENT condition.  A request to expedite your appointment is a request for someone else's appointment to be delayed.

Repeat Prescriptions

We ask for 3 working days from the day your make your request to the day you can come and collect your medication.  Please submit your requests online or via e-mail.  A drop box is available at the surgery entrance if you need to submit a paper request in person.

Dispensary Closure

Our dispensary will close for 1 hour only between 2.00pm and 3.00pm until further notice. It will continue to open at 8.00am and close at 6.30pm each day.

Read our latest newsletter

September 2020 Newsletter

We are proud to announce we are an award winning GP surgery.

PACE SETTER AWARD

GP Access Appointments

If you have difficulty getting to a doctor or nurse appointment during our core opening hours of 8.00am-6.30pm, ask Reception to make an appointment for you at one of the additional clinics at other nearby surgeries known as GPAH (General Practice Additional Hours) which may be more suitable.

The Sussex Community NHS Foundation Trust Living Well Programme (LWP) now has an online version of the course ready to deliver to participants.  Each LWP runs for six weeks and is comprised of weekly 2 hour sessions, each structured to cover a variety of key topics dealing with various aspects of long-term health condition management.

https://www.sussexcommunity.nhs.uk/services/servicedetails.htm?directoryID=16306

 

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